NANOPEC, INC. - GENERAL TERMS AND CONDITIONS OF SALE
INSPECTION OF SHIPMENTS:
Any item must be inspected immediately for any visible outward damage before the delivery company leaves the premises. Any damages and exceptions must be noted on this form.
The item must be inspected immediately for concealed damage. In the event of any damage, the original shipping container must be saved for the inspection. NANOPEC should be notified immediately of such damage. Failure to adhere to this policy will release NANOPEC from any responsibility regarding replacement and/or credit.
If you have received damaged merchandise, please email a photo of the damaged item with submission of Return Merchandise Authorization (RMA) form, showing damage, item packaging, interior, and exterior shipping box. Please hold all materials for carrier inspection until further notice.